While some companies are a bit hesitant to go with a full-on ivr systems for incoming phone calls, there are many different ivr software uk versions that a company my consider. For some the full ivr system might be a bit too impersonal for their businesses tastes. however, some ivr systems are built to assist human phone staff like in a PBX or customer service department. While these particular departments rely heavially  human interaction, a complementary ivr system can help a sometimes hectic work environment seem to move along very smoothly and more efficient. Ivr systems may not be for everyone, but for most, these phone systems have something to offer almost any business